The kiosk ordering system built for New Zealand hospitality
Serve more customers during rush hours without the stress
RATO self-service kiosks help busy NZ restaurants, cafes, and takeaways handle peak periods smoothly while customers spend more per order. Full setup and training in under a week, with ongoing local support whenever you need it.
Trusted by forward-thinking New Zealand businesses
Choose the Perfect Kiosk for Your Space
Countertop Kiosk
Perfect for smaller spaces
Ideal for cafes, food trucks, and tight counter spaces. Takes up less room than a coffee machine but transforms how you take orders.
Installs in hours, not days
Floor-Standing Kiosk
Maximum visibility and capacity
Stand-alone solution for restaurants and QSR locations. Handles high-volume periods with ease while maintaining a professional presence.
Includes full training for your teamReal Solutions to Daily Challenges
See how RATO transforms your biggest frustrations into competitive advantages
Every Order Gets Smarter
RATO automatically suggests popular add-ons at the perfect moment. No pressure on staff to remember, no awkward conversations – just natural suggestions that customers actually want.
- Smart pairing suggestions based on order history
- Visual prompts that increase acceptance rates
- Customizable offers for different times of day
Handle 3X More Customers
Multiple kiosks mean multiple customers ordering simultaneously. No more single-file queues watching one stressed staff member. Your team focuses on making great food while orders flow smoothly.
- Parallel ordering eliminates bottlenecks
- Staff freed up to ensure quality
- Customers never leave due to long waits
No More Mistakes or Remakes
Customers see exactly what they’re ordering with all modifications clearly displayed. No miscommunication, no disappointed customers, no wasted food from remakes.
- Visual confirmation prevents mistakes
- Complex modifications handled easily
- Dietary requirements clearly marked
Built for Every Type of Food Business
From family cafes to busy QSRs, RATO adapts to your needs
Restaurants
Turn tables faster and take complex orders without errors
- Faster table turns
- Accurate complex orders
- Staff focus on service
Fast Food & QSR
Built for speed when every second counts
- Speed-optimised interface
- Smart combo upsells
- Consistent order accuracy
Food Trucks
Compact footprint with quick setup for markets and events.
- Small, portable unit
- Quick event setup
- Digital receipts
Ice Cream Shops
Let customers explore flavours at their pace
- Update flavours instantly
- Automatic topping upsells
- Handle weekend rushes
Pizza Shops
Complex customisation made simple
- Perfect customisation
- Never miss sides/drinks
- Reduce phone errors
Takeaway Shops
Keep lines moving and capture every sale
- Faster peak throughput
- Increase order values
- Cleaner order tickets
Your Industry Not Listed?
RATO works for any food business. Tell us about your specific needs and we’ll show you how it fits.
Book Your DemoHear from New Zealand Business Owners
“RATO has cut down our queue times and freed up staff to focus on table service. Customers like the smooth ordering flow, and we’ve seen higher spend per order.”
“Our dinner rush is no longer chaos. The kiosks keep orders moving and suggest combos that customers actually buy. Turnover at peak has gone up noticeably.”
“Setup was quick and the team guided us through branding it to match our shop. It looks professional, and staff don’t get overwhelmed at peak anymore.”
“At weekend events, queues used to scare people off. With the kiosk, customers order faster and we don’t need extra staff. It’s made a huge difference to sales.”
“Customers love picking flavours and toppings on screen. Kids enjoy it, and our average spend per customer has gone up since we added RATO.”
“The seasonal menu feature is brilliant. Summer rush is manageable now, and kids love the colourful interface.”
Key Performance Metrics
Ready to Streamline Your Service?
Book a free demo to see RATO in action. No obligations, just answers.
See how RATO will work in your business:
- Walk through the ordering experience
- Discuss your specific needs and challenges
- Get transparent pricing for your situation
- No contracts or pressure – just honest advice
What happens next:
- Quick call to understand your needs (15 mins)
- On-site demo at your convenience
- Custom proposal with clear pricing
- Full setup support if you proceed